Privacy Policy

Last updated: April 2026

At BiPIX (operating as Jeet Khagram Photography at jeetkhagram.com), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have over your data.

By using jeetkhagram.com or placing an order with us, you agree to the collection and use of information in accordance with this policy.

1. Who We Are

2. What Personal Data We Collect

We collect personal data in the following situations:

                                                                                                                                                                                                                                                 

Data Type	What We Collect	Why We Collect It
Identity Data	Full name	To process and fulfil your order
Contact Data	Email address, phone number	To communicate about your order, bookings, and support
Address Data	Billing and shipping address	To deliver your order and issue invoices
Payment Data	Transaction reference, payment method type	To process payments securely via Razorpay. We do not store card details.
Order Data	Products purchased, order history, value	To fulfil orders, manage returns, and maintain records
Technical Data	IP address, browser type, device, pages visited, time on site	To improve website performance and user experience
Communication Data	Emails, enquiry messages	To respond to your queries and maintain records
Marketing Data	Email address (if opted in)	To send promotional updates — only with your consent

3. How We Collect Your Data

 
• Directly from you — when you place an order, create an account, contact us, or sign up for updates
 
• Automatically — via cookies and tracking technologies when you browse jeetkhagram.com
 
• Third parties — from Shopify (our e-commerce platform), Razorpay (payment processor), and courier partners when processing your shipment

4. How We Use Your Data

We use your personal data only for the following lawful purposes:

 
• To process and fulfil your orders, including dispatch and delivery
 
• To communicate with you about your order status, shipping updates, and support queries
 
• To process payments securely through Razorpay
 
• To manage cancellations, damage claims, and customer support
 
• To send you marketing communications if you have opted in — you can unsubscribe at any time
 
• To comply with legal and tax obligations under Indian law (GST records, invoices)
 
• To improve our website, products, and services through analytics
 
• To detect and prevent fraud or security threats

5. Who We Share Your Data With

We do not sell, rent, or trade your personal data. We share your data only with trusted third parties necessary to operate our business:

                                                                                                                                                                                             

Third Party	Purpose	Data Shared
Shopify Inc.	E-commerce platform hosting jeetkhagram.com	Name, address, order, payment reference
Razorpay	Payment processing	Name, email, transaction data
Courier partners (Bluedart, DHL, FedEx, India Post etc.)	Order fulfilment and delivery	Name, delivery address, phone number
Google Analytics	Website performance and visitor analytics	Anonymised browsing data, IP address
Meta (Instagram / Facebook)	Social media integration and advertising (if applicable)	Aggregated analytics only
Legal authorities	Compliance with Indian law, court orders, or tax authority requests	As required by law

6. International Data Transfers

As we ship internationally and use global platforms such as Shopify and Google Analytics, your data may be processed in countries outside India including the United States and the European Union. We ensure all such transfers are handled in accordance with applicable data protection laws and that appropriate safeguards are in place.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy:

 
• Order and transaction records: 7 years (as required under Indian GST and tax laws)
 
• Customer support communications: 2 years from last interaction
 
• Marketing data: Until you unsubscribe or withdraw consent
 
• Technical/analytics data: Up to 26 months (Google Analytics default)

8. Cookies

jeetkhagram.com uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use:

 
• Essential cookies — required for the website and shopping cart to function
 
• Analytics cookies — to understand how visitors use the site (Google Analytics)
 
• Marketing cookies — to deliver relevant content and track campaign performance (only if opted in)

You can manage or disable cookies through your browser settings at any time. Note that disabling essential cookies may affect website functionality. For full details, see our Cookie Policy.

9. Your Rights

Under applicable data protection laws, you have the following rights regarding your personal data:

 
• Right to access — request a copy of the personal data we hold about you
 
• Right to rectification — request correction of inaccurate or incomplete data
 
• Right to erasure — request deletion of your data where there is no legal obligation to retain it
 
• Right to restrict processing — request that we limit how we use your data
 
• Right to data portability — request your data in a structured, machine-readable format
 
• Right to object — object to processing based on legitimate interests or for direct marketing
 
• Right to withdraw consent — withdraw marketing consent at any time by unsubscribing or contacting us

10. Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, or misuse. These include:

 
• SSL encryption on all pages of jeetkhagram.com (HTTPS)
 
• Secure payment processing via Razorpay — we never store card details
 
• Access controls limiting who within our team can view your data
 
• Regular security reviews of our website and third-party integrations

While we take all reasonable precautions, no method of internet transmission is 100% secure. In the unlikely event of a data breach, we will notify affected users as required by law.

11. Children's Privacy

jeetkhagram.com is not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us immediately at info@jeetkhagram.com and we will delete it promptly.

12. Third-Party Links

Our website may contain links to third-party websites including our social media profiles on Instagram, YouTube, X (Twitter), and Facebook. These sites have their own privacy policies and we are not responsible for their content or data practices. We encourage you to review their privacy policies before interacting with them.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We recommend reviewing this policy periodically. Continued use of jeetkhagram.com following any update constitutes your acceptance of the revised policy.

14. Governing Law

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. Any disputes shall be subject to the jurisdiction of the courts of Mumbai, Maharashtra, India.

15. Contact Us

For any privacy-related queries, data requests, or concerns, please contact: