Terms of service
Terms & Conditions
Last updated: April 2026
Welcome to jeetkhagram.com. By accessing or placing an order on this website, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase. If you do not agree with any part of these terms, please do not use this website.
1. About Us
Jeet Khagram Photography is a Mumbai-based photography and filmmaking business offering custom prints, photo frames, and visual services. All products sold on this website are custom made-to-order.
- Business name: Jeet Khagram Photography
- Address: 907, Filix Tower, Mumbai, Maharashtra 400078, India
- Email: info@jeetkhagram.com
- Phone: +91 91677 47597
2. No Returns & No Refunds Policy
Because every product on jeetkhagram.com is custom made-to-order — printed and framed specifically for each customer — we are unable to accept returns or process refunds under any circumstances, including but not limited to:
- Change of mind after placing the order
- Incorrect size, frame style, or product selected by the customer
- Delay in delivery due to courier, customs, or external factors
- Customer providing an incorrect or incomplete shipping address
- Colour variations due to differences between screen display and print output
3. Orders & Payments
- All orders are subject to availability and confirmation of the order price.
- We reserve the right to cancel or refuse any order at our discretion, including cases of pricing errors or suspected fraudulent activity.
- Payments are processed securely via Razorpay. We accept all major debit/credit cards, UPI, net banking, and wallets.
- All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.
- International customers are responsible for any currency conversion charges applied by their bank or payment provider.
4. Custom & Made-to-Order Products
- All prints and frames are produced specifically for each individual order and cannot be resold.
- Production begins within 1–2 working days of order confirmation. Once production has started, orders cannot be cancelled or modified.
- Slight colour variations may occur between the digital image displayed on screen and the final printed product, due to differences in monitor calibration and print processes. This does not constitute a defect.
- Frame availability is subject to stock. In the rare event a selected frame style is unavailable, we will contact you to offer an alternative.
5. Shipping & Delivery
- All orders are dispatched within 5–7 working days of order confirmation.
- Shipping rates and estimated delivery times are outlined in our Shipping Policy.
- We are not responsible for delays caused by courier companies, customs authorities, natural events, or any other circumstances beyond our control.
- Risk of loss and title for all products passes to you upon dispatch from our facility in Mumbai.
- For heavy frames above 3kg, international shipping costs are provided on request prior to order placement.
6. International Orders
- We ship internationally to the UAE, UK, USA, Singapore, Australia, Canada, and other countries worldwide.
- Import duties, taxes, and customs clearance fees levied by the destination country are the sole responsibility of the buyer.
- We are not responsible for packages held or seized by customs authorities.
- International transit times of 15–20 business days are estimates only and are not guaranteed.
7. Intellectual Property & Image Licensing
- All photographs, images, and creative content on jeetkhagram.com are the exclusive intellectual property of Jeet Khagram.
- Purchasing a print or frame grants you a personal, non-commercial licence to display the image in a private setting only.
- You may not reproduce, redistribute, publish, sell, or use any image for commercial purposes without prior written permission from Jeet Khagram.
- Unauthorised use of images will be pursued under applicable copyright law.
- For licensing enquiries, please refer to our Image Licence Usage page or contact us directly.
8. Website Use
- You agree to use this website for lawful purposes only.
- You must not attempt to gain unauthorised access to any part of the website or its related systems.
- We reserve the right to restrict access to the website at any time without notice.
- We are not liable for any loss or damage arising from your use of, or inability to use, this website.
9. Limitation of Liability
To the fullest extent permitted by law, Jeet Khagram Photography shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of this website or any products purchased from it. Our total liability in any circumstance shall not exceed the amount paid by you for the specific order in question.
10. Privacy
Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference. By using this website, you consent to the collection and use of your personal information as described in that policy.
11. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting to the website. Your continued use of the website following any changes constitutes your acceptance of the revised terms. We recommend reviewing this page periodically.
12. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra, India.
13. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
📧 info@jeetkhagram.com
📞 +91 91677 47597
📍 907, Filix Tower, Mumbai, Maharashtra 400078, India